Plan Your Visit

The following items are prohibited:

• Outside food or beverage
• Professional photo or video equipment with detachable lenses, unless you have an approved photo pass from the artist. (Personal point-and-shoot cameras or cellphones are OK)
• Selfie sticks, video cameras or go-pros
• Weapons of any kind, pepper spray, knives, fireworks, etc.
• Toy weapons
• Masks
• Illegal substances, drugs, or drug paraphernalia
• Pets, unless it is a registered service animal
• Laser pointers, glow sticks, LED gloves or microlights
• Pacifiers
• Eye drops
• Metal studded or spiked clothing, jewelry and accessories
• Hula Hoops
• Markers, pens or spray paint
• Balloons or inflatable balls
• Candy bracelets or necklaces
• Large purses, bags, backpacks or drawstring bags
• Firearms, including off duty law enforcement and CPL holders

Professional cameras and/or cameras with detachable lenses are NOT allowed without a valid media pass. Personal point-and-shoot cameras or cellphones are OK.

If you need to enter with prescribed medication to be taken during the event, we require that all medication be in its original container with a name that is verifiable with a photo ID. If you do not have a container with a name on it, we may request documentation that allows us to confirm the need for this medication as you enter the venue. Please only bring what is required for the duration of the event. We cannot store any type of medication. Over-the-counter medication must be in its original packaging.

Yes, coat check is available for purchase night of show.

Archer Music Hall is a cashless venue. At the box office we accept cash and all major credit cards including VISA, Mastercard, Amex, & Discover. Apple Pay & Google Pay are also accepted.

Archer Music Hall & Arrow are completely non-smoking venues. Smoking is only allowed in designated outdoor smoking areas.

Yes, you can book our event venue for your next corporate event, private concert, social gathering, wedding, reception, fundraiser and more. For more information, please click here.

In-and-outs are not permitted at our venue. Make sure you don't leave the venue unless you don't plan on coming back!

Most events in the Archer Music Hall offer limited reserved seating in the balcony and General Admission standing room on the main floor. Most events in Arrow offer only General Admission standing room. Please refer to the event page for seating options by event.

Age requirements differ depending on the event. All age requirements are listed on our online event calendar. If no age restriction is listed, the event is all ages.

A valid ID is required to attend any age restricted events and to consume alcohol. Accepted forms of identification include state-issued ID or Driver’s License, valid non-expired US Government or Military ID, or an official passport.

Archer Music Hall & Arrow have a very strict underage drinking policy that follows state law, and if you do not have acceptable ID that states your age at 21 or older, you will be considered the same as a minor and will not be able to purchase, consume or possess alcohol in the venue. Violators will be removed from the building without warnings and will not be eligible for a refund.

All guests ages 3 and older need a ticket for entry. Please provide ear protection for children.

The box office is open on Fridays from 10am to 4pm, and on show nights two hours before doors open for an event.

Unless a show cancels or changes time by more than two hours, refunds are handled on a case-by-case basis. Please contact the point of purchase for inquiries.

Tickets are not transferable. The original ticket purchaser must go back to the original point of purchase to make the change. If you are a radio contest winner, guest of someone in the band, or a VIP client, please touch base with your original point of contact and they will get in touch with us to make any changes on your behalf.

If an event is canceled, no action is required to obtain a refund; we will issue a refund to the original method of payment. Special rules apply to certain kinds of tickets (including transfer tickets and tickets you purchased but then resold). Please see our Purchase Policy for more information.

If an event is postponed, rescheduled, or moved, your tickets are still valid for the new date and no further action is required. Emails will be sent to ticket holders notifying them of any available refund options for the event. The status of your event, and any options available, can always be found in your online account.

You can reach our Box Office by emailing ArcherBoxOffice@livenation.com or call (610) 798-1466.